I agree with Borg that sometimes, specific questions need to be asked. To just ask how can I get into top 10 etc is like saying how can I be rich in real life, it isn't that simple. (please mail me the answer to that one if it is that easy!!!
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New players need to be directed as soon as possible to the forums so that they can get the basics of how to play... it's all there if they have the patience (which unfortunately many don't)
I don't know if any experienced players are in the official training alliance to try and direct new starters in the right direction, might be an idea for a few to create new alts to keep an eye out in there if there isn't anyone already doing so. I would myself but I'm struggling to get time to play currently... haven't even started this round really yet!