game wont load

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Forum - Space Odyssey MMORPG - a massive free online space game > Feedback Terminal > "Bugs" and Problems (Moderator: SirEmi) > game wont load

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Topic: game wont load (Read 4763 times)

Sergeant First Class

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game wont load

« on: September 26, 2011, 10:30:15 AM »

Trying to access the site, but it wont open... Is this my problem or everyones? I dont see why this forum is working, but the game isnt : /


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SirEmi

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Re: game wont load

« Reply #1 on: September 26, 2011, 01:39:22 PM »

Quote from: mannaman15 on September 26, 2011, 10:30:15 AM

Trying to access the site, but it wont open... Is this my problem or everyones? I dont see why this forum is working, but the game isnt : /

There was a brief disruption in network service this morning. It should be working fine now.
We've had a recent server upgrade the other day and everything is working now.

The forums are setup on a different server so that you can post if there are any problems.


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Space Odyssey
Sea Odyssey
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Saturn 7

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Re: game wont load

« Reply #2 on: September 26, 2011, 02:19:33 PM »

I cant log into either spaceO or Astro Galaxy. I was in both then lost connection to both, can access forums as you can see.


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Cameron07

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Re: game wont load

« Reply #3 on: September 26, 2011, 02:20:07 PM »

Aye.. I can't access spaceo as well


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SirEmi

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Re: game wont load

« Reply #4 on: September 26, 2011, 02:29:33 PM »

Working on the issue, it should be resolved soon... Some network trouble reaching the server it seems.


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Space Odyssey
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Astro Galaxy

SirEmi

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Re: game wont load

« Reply #5 on: September 26, 2011, 02:42:26 PM »

Ok, I got a response from the hosting company. There seems to be a network / routers issue, please be patient it will be resolved very soon:

"Very sorry, due to this morning's network issue, some customers are experiencing additional downtime. This affects only customers using a 1&1 dedicated, cloud or virtual server. We are working to resolve this issue as quickly as possible and we sincerely apologize for the inconvenience."

Thank you.